About Us | Too Hot to Handle
5.0 153 Reviews

About Us

Welcome to Too Hot To Handle, Geelong’s premier destination for heating and cooling solutions. With over a decade of experience, we’ve become the go-to experts for tailored, energy-efficient heating and cooling systems that meet the unique needs of every home and business.

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About Us

Why choose Too Hot To Handle

At Too Hot To Handle, we are more than just a heating and cooling service provider; we are a team of dedicated professionals committed to enhancing the comfort of homes and businesses in Geelong and surrounding areas. With over 10 years of experience, we take pride in our deep-rooted expertise and our passion for delivering exceptional solutions in regards to anything heating, cooling or hot water related.

Our mission is simple: to provide reliable, efficient, and cost-effective heating and cooling services that meet the unique needs of each customer while being honest, understanding and diligent in our efforts. We pride ourselves on our genuine work culture and ultimately want what is best for you and your situation. We believe that everyone deserves a comfortable living and working environment, regardless of the season, and you can rest assured, we will only offer you a system we ourselves would use in our own homes.

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We started small, our first job was fixing a roof for a mate's mum. for a fair price after she got hit with a ridiculous quote. That's the root of our honesty – treating everyone like family, no shady pricing or hidden costs. We tell it straight, do the job right, and leave you feeling good about it.


Your place is your castle, and we treat it that way. We clean up our mess, explain what we're doing in plain English, and leave you feeling confident that the jobs done properly, No surprises, just good work and good vibes.


The Too Hot To Handle team have significant experiences across a number of trades - 22 staff. We send the most qualified staff based on your job so that you get the best workmanship. We have installed more than 10000 heating and cooling units.


Our culture at Too Hot To handle is a friendly and supportive work environment. It starts internally with how we treat each other. Happy staff means that our clients get happy trades at their house.


We have an extensively qualified team across multiple trades, with some of the team members possessing 2 trades. Plumbers, Electricians, refrigeration mechanics to name a few

  • Established 2017 – I guess there were a few stories that saw the start of Too Hot To Handle

  • My mate and I (my partner to be) were talking over a few beers and having a chat about work. He wasn’t happy where he was and although I liked my boss, I guess there was something that wasn’t fulfilling me. So we agreed that we would both quit our jobs on Monday and start Too Hot To Handle. On Monday I received a call from my mate saying “I’ve done it, how did you go”. It was a little harder for me as I liked my boss, so I didn’t quit that day. I thought ‘this is really happening. Guess I better quit’

  • My mates mum was telling us about a quote she had received to fix her roof. She had been quoted 17k to complete the job, which I thought was outrageous. I said to her ‘I recan i could get that done for a few thousand dollars’ and I did. To be able to help a friends mum in a simple way that made a big impact for her was important.

  • We started with a VS Commodore and a trailer on the back, going from job to job, which was all by referral. Word got around pretty quickly that we did a good job and were easy to deal with

  • With the strong referrals and increase in business, we bought our first van.

  • One of my old bosses said I’m coming to work with you. I said we really aren’t that set up. I wasn’t even sure we had enough work to cover an extra worker and I told him that. He came anyway, I gave him the van to work in and I was back to the Commodore and trailer.

  • The next 3-4 years were all ‘word of mouth’ jobs and we grew each year with staff and work. Our work is based on, and always has been honesty and quality work. Each new team member was another mate to the fold, who contributed to the happy, easy going company culture.

  • Hired our first apprentice – My partner and I knew what it was like to be an apprentice and how we were treated in those days. Everyone in the team regardless of their experience is treated with respect and embraced by our friendly culture. A supportive team creates a great learning environment for our apprentices. Our first apprentice is still with us today and is now a fully qualified plumber.

  • COVID – Well that was scary! This was a massively challenging time due to all the restrictions and rules about not being able to work. Some of the staff approached me concerned about their jobs as there were many in the industry being made redundant. I simply said “no-one is losing their job, I’d rather lose my house than put anyone off”. In this time, my business partner decided that he wanted to travel and work for the business rather than part own it. So that’s what we did

  • We stuck it out through COVID and once restrictions were lifted we came back and were busier than we had ever been.

  • Today we have 11 vans, 22 staff and have completed more than 10000 heating and cooling jobs.

  • I can honestly say “we didn’t mean to be a large company”. It gradually happened and even though we are a larger company today, it still feels like the company we started 7 years ago

Get it done right

Expertise and Experience

Our large team comprises certified plumbers and electricians who are technical experts, well-versed in the latest technologies and methodologies in everything that is the heating and cooling industry. With a robust track record of installing over 10,000 Home Heating and Cooling units in Geelong and surrounding, we bring a wealth of knowledge and hands-on experience to every project.

Quality is at the heart of everything we do. We offer up to a 5-year warranty on our services, standing behind the workmanship and reliability of our solutions and our boys.

Janine PayneJanine Payne
21:48 21 Sep 23
Scott and guys removed an old split system and installed two new split systems for us. All workers were polite and professional throughout the day (Too Hot To Handle and DLK Electrical Solutions). Very happy with systems and rebates available. Felt very comfortable with these tradies in our home. No hesitation to recommend this business and their workers. Cheers and thanks. Janine
Deb GrullDeb Grull
06:30 14 Sep 23
Matt and team installed our new electric hot water service after our gas one gave up the ghost. He pulled a lot of strings to get one very quickly, so we were only without hot water for a day and a half. He ensured we also got all the government rebates. After sales service has been excellent.
karianne berrykarianne berry
00:43 12 Sep 23
Great Name. Awesome service, with a quality product and great price . Superlatives from a happy customer. Definitely recommend.
Madison YoungMadison Young
04:45 31 Aug 23
Scott and Matt are fantastic to deal with. They were efficient, competitively priced and professional. I can't recommend them enough. Our new heat pump hot water service is brilliant, and they helped us get the government rebates.
Liah BloodLiah Blood
10:44 25 Aug 23
Alex DawsonAlex Dawson
08:44 11 Aug 23
I booked the job with Matt and Scott 3 weeks ago for a full duct refit for our ducted heating. They are very knowledgeable, friendly and helpful. We were delighted with the price and the workmanship on the day. The guys arrived early, got the job done in a professional manor and went above and beyond. We will definitely use them again and we highly recommend them. Thanks Matt, Scott and the team.
Kate LyonsKate Lyons
09:56 01 Aug 23
Can't recommend these guys enough! They responded to my inquiry immediately, took initiative to get to my regional property and quote within a week and install was only a few days later. They did an amazing job, left the place spotless and the unit looks great. They also install customer supplied split system units which is surprisingly difficult to come across. 10/10