Why switch now in Victoria
Parts of regional Victoria are facing real change. Solstice Energy has confirmed it will shut down its compressed natural gas networks to 10 towns by late 2026, with residents in places like Robinvale, Swan Hill, Kerang, Maldon, Lakes Entrance, Orbost and Terang moving to bottled LPG or electricity. More than 1,100 customers are affected, and the company says it is supporting households through the transition. The Victorian government has also highlighted discounts to help people go electric.
This local shift sits inside a bigger picture. Victoria has set a legal target of net zero emissions by 2045, and recent reforms will phase out gas hot water in homes from March 2027 when systems reach end of life, with new buildings moving to all-electric. For many households, that makes an electric heat pump the most future-ready path.
In light of this, we’ve written a handy guide on hot water heat pump, so you’re ready to make the energy-efficient upgrade.
What a heat pump actually does
A heat pump is like a fridge working in reverse. Instead of pushing heat out of a cool box, it pulls gentle warmth from the air and concentrates it into your hot water cylinder. Because it moves heat rather than creating it with a red-hot element or a gas flame, it uses far less energy for the same job. The upshot is lower running costs and fewer emissions.
If you have solar panels, you can schedule heating when the panels are humming so your tank becomes a simple thermal battery.
What’s involved in hot water heat pump installation
Here is the usual journey from first call to first hot shower. Exact steps vary by home, but this is the backbone.
- Sizing and selection
We start by matching system size to your household. Big morning rush, frequent baths, or a share house with late-night showers. These patterns guide tank capacity and recovery speed. We’ll also chat about acoustic preferences and available space. - Electrical readiness
Most units run on a dedicated 10-to-20 amp circuit. We check the switchboard, protective devices and cabling. If upgrades are required, they go in the quote so you can plan with confidence. - Location and airflow
The outdoor unit likes fresh air and stable footing. Think of it as parking a compact air conditioner on a small slab or sturdy pavers. We position it to minimise noise to bedrooms and neighbours and to simplify service access. - Plumbing and changeover
We isolate and drain the old system, set the new tank, and connect cold feed, hot outlet, tempering valve and condensate drain. Moving off gas, we cap and make safe the gas supply. On-the-day hot water is a priority, so we stage the cutover to keep downtime short. - Smart controls and tariffs
Timers let you heat water during off-peak periods or when your solar is strongest. It’s the same logic as charging an EV when power is cheapest, only this charge is stored as hot water. - Commissioning and handover
We pressure-test, confirm electrical protection, program the temperature set point, and run a full cycle. Then we show you simple settings and leave a cheat sheet for seasonal tweaks.
Costs, rebates and typical savings
Upfront costs depend on the brand, cylinder size and any board work. The good news. Victoria’s Solar Victoria program offers hot water rebates up to $1,000 for eligible heat pump and solar hot water products, or up to $1,400 if you choose a locally made model on the approved list. Many households also stack Victorian Energy Upgrades discounts through participating retailers.
Running costs are where heat pumps shine. By moving heat instead of making it, they typically use far less electricity than old-style storage cylinders. Pair that with solar or off-peak tariffs and you can cut the cost of hot water substantially, without changing how you live. Independent buyer guides emphasise these practical bill savings and comfort gains.
What to expect during the visit
- A tidy, one-day changeover in most homes
We aim to remove the old unit, install the new one, commission the system and take away the waste all in the same visit. - A clear plan for noise and placement
Modern systems are quiet in normal operation, similar to a split-system on low. We still plan placement carefully, using fences or garden nooks to keep sound levels comfortable. - Settings that fit your lifestyle
Early risers, shift workers, families with sports on weeknights. Your schedule shapes timers and temperature set points so hot water is there when you need it. - Support with incentives
We help you choose eligible products and prepare quotes that meet Solar Victoria requirements, then guide you on approvals so installation stays on track.
Why this matters right now
With compressed gas networks in several Victorian towns closing by the end of 2026, households are already choosing between bottled LPG and electric appliances. At the same time, statewide policy is phasing out gas hot water in existing homes from 2027 when systems fail, and pushing new builds to be all-electric. Planning an upgrade now avoids last-minute decisions and lines you up for rebates while they are available.
The timeline at a glance
- Quick consult and site check
- Fixed quote that includes any electrical work
- Supply, installation and commissioning (usually one day)
- Old unit removed and responsibly recycled where possible
- Timers and settings optimised for your tariff or solar
If you like, we can also discuss future electrification plans. For example, integrating space heating and cooling so your home runs on efficient reverse-cycle systems that align with Victoria’s long-term climate targets.
Ready to make the switch
If gas uncertainty has you thinking ahead, an electric heat pump is a simple upgrade that pays back in comfort and lower bills. Get your free assessment today with Too Hot To Handle Heating & Cooling, and we’ll design a smooth hot water heat pump installation, show you eligible rebates, and deliver reliable hot water for years to come.

