0480 005 425
5.0 405 Reviews Torquay Air Conditioning and Heat Pump Hot Water Specialists
Torquay is shaped by the ocean in every way that matters for comfort at home. The coastal air in winter turns genuinely cold once the southerly sets in, summer afternoons can swing from thirty five degrees to a nineteen degree sea breeze in minutes, and salt is a constant factor that older outdoor units were never designed for. From the original beach shacks near Fisherman’s Beach to the architectural homes at Jan Juc, we design heating, cooling and hot water systems that handle the Surf Coast and last through it.
Free after-sales support on all Geelong heating & cooling services
Free after sale support for 5 years on all manufacturer warranty claims & 7 years’ coverage on faults and labour on all air conditioners and heating systems.
With over ten years in the business, Too Hot To Handle has successfully installed more than 10,000 heating and cooling systems across Geelong.
Obligation Free Quote
Heating and Cooling Servicing
From $200
Professional Ducted Air Conditioning Installation & Service in Torquay Ducted Air Conditioning for Torquay Homes
In newer Torquay family homes around Zeally Bay and the estates behind Bells Beach Road, ducted reverse cycle makes the most of modern open plan layouts. We commonly include a dedicated sleep zone so bedrooms stay at a gentler temperature overnight, which saves energy and improves sleep quality. On homes with a clear ocean aspect, we specify outdoor equipment with marine grade coatings because the salt environment is genuinely corrosive, and we do not want to be back replacing fins in three summers.
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Energy-Efficient Split System Air Conditioners for Torquay Homes Split System Air Conditioners in Torquay
The coastal cottages and renovated beach houses around the Esplanade often suit a pair of split systems better than a full ducted design. One in the living area and one in the master is often all a well insulated weekender needs, and they install quickly without disrupting finishes. For short stay properties, split systems give each guest their own room control, which avoids the typical hot and cold complaints that ducted systems sometimes generate when people are unfamiliar with the controller.
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Energy efficient hot water systems in Torquay Heat Pump Hot Water Systems in Torquay
Surfers coming in from an early morning session want reliable hot water, and so do families after a day on the sand. A heat pump hot water system keeps up with high demand while costing a fraction of the old electric or gas units that still sit on the side of many Torquay houses. We specify models rated for coastal placement where needed, apply Victorian Energy Upgrade rebates to the quote, and handle the entire changeover in a single visit so the home is never long without hot water.
Book a no obligation quote and we will put together a Torquay specific recommendation that suits your home, your lifestyle and the coastal conditions.
Get a free quote
John Shanahan
1 month ago
We had Too Hot to Handle install our Fujitsu Airstage reverse cycle airconditioning system following our gas unit expiring. Scott, Don, Hayden, Noah the electrician and other team members did a fantastic job. Could not have been more impressed with their professional approach and attitude to their work. They seemed to enjoy climbing around in the roof and working through some installation Issues. We would not hesitate in recommending Too Hot to Handle Heating and Cooling if you are looking to build or replace your current system.
Ash Luscombe
1 month ago
We had two split systems installed and decommissioned two gas space heaters and the team at Top Hot were absolutely sensational. The team are very professional and efficient, and are able to adapt well to suit the needs of an existing build. Incredibly happy with the results.
Jonathan Paul
1 month ago
Had Too hot to handle come out to decommission a gas log fire and install a new split system. They have been great to deal with from the start. They organised everything for the rebate too. Don and Jarrod done a fantastic job with the new install. Very professional and great communication.
Highly recommend this company.
Highly recommend this company.
Kate Naylor
3 months ago
Excelllent company to work with. From the first phone call with Scott, I could tell I was dealing with someone very knowledgeable. Subsequent quotes, messaging from the admin team and updates on the install day were efficient and succint. Russell sent through excellent emails explaining things complete with YouTube videos to watch. They explained the rebate system and made it a priority to do everything properly.
The installation was with Don, Dylan and Noah, all very friendly and efficient. It was a pleasure to have tradies in my house that were actually well mannered and respectful.
They worked all day and nothing was too much trouble.
I was especially impressed that this Geelong company would come to Melbourne!
I installed a Fujitsu 7kW split system (with rebate) and a Reclaim 315L heat pump hot water system, and I am very happy with the products so far.
The installation was with Don, Dylan and Noah, all very friendly and efficient. It was a pleasure to have tradies in my house that were actually well mannered and respectful.
They worked all day and nothing was too much trouble.
I was especially impressed that this Geelong company would come to Melbourne!
I installed a Fujitsu 7kW split system (with rebate) and a Reclaim 315L heat pump hot water system, and I am very happy with the products so far.
Patche Rooney
4 months ago
Great job done by Nat and Lisa, removed the instant gas system, placed a large concrete slab to complete the installation of the heat pump. Job completed in around 2 hrs. Totally professional, courteous with a friendly disposition. Looking forward to our next venture, electric stove.
Tim Dean
4 months ago
Thanks to the whole team at Too Hot to Handle Heating and Cooling in Geelong for our brand spanking new Reclaim Heat Pump.
Nate, Russel and Scotty were amazing at helping us out in short notice. They were knowledgeable, professional, friendly and efficient!
They helped with the rebate application which was a very easy process and we had hot water back in a few hours.
I’m also loving the Reclaim app and being able to control the timing of when we heat our water during off peak periods. No more gas bills and hot water for around a dollar a day!
Great job team.
Nate, Russel and Scotty were amazing at helping us out in short notice. They were knowledgeable, professional, friendly and efficient!
They helped with the rebate application which was a very easy process and we had hot water back in a few hours.
I’m also loving the Reclaim app and being able to control the timing of when we heat our water during off peak periods. No more gas bills and hot water for around a dollar a day!
Great job team.
Haci Cakar
4 months ago
Highly Recommend – Professional and Efficient!
I was completely new to heat pump systems, but Too Hot to Handle made the entire process seamless. Russell and Jemma were incredibly helpful from the first call—Russell took the time to explain all the details and quickly organized the government rebate and installation for me.
The technicians, Nate and Dylan, did a fantastic job with the install. They arrived on time, removed my old system, and were very patient in explaining how the new one works. It’s rare to find such a friendly and professional team. I’m very happy with their work and highly suggest them to anyone!
I was completely new to heat pump systems, but Too Hot to Handle made the entire process seamless. Russell and Jemma were incredibly helpful from the first call—Russell took the time to explain all the details and quickly organized the government rebate and installation for me.
The technicians, Nate and Dylan, did a fantastic job with the install. They arrived on time, removed my old system, and were very patient in explaining how the new one works. It’s rare to find such a friendly and professional team. I’m very happy with their work and highly suggest them to anyone!
Brad Goodman
5 months ago
Fujitsu ducted system installed by the team at too hot to handle!
First spoke to Scott on the phone, wasn’t sure if we wanted to do a multi head split, or ducted.
Scott gave me a quote for both no dramas and went over both over the phone.
Locked in the job, and Matt attended the site that week for an inspection (we live in Warrnambool 2 hours away!) he explained the best option in regards to zoning in plain English and helped us make the right decision, the job was scheduled in for 2.5 weeks later.
Matt contacted me 2 days prior to install day just to confirm everything.
When the team were on site, they were professional, and when the job was completed the guys took me through everything and answered any questions that I had. Even asked where our Vaccum was to clean up!
Highly recommended these guys!
Thanks again we are super stocked!
First spoke to Scott on the phone, wasn’t sure if we wanted to do a multi head split, or ducted.
Scott gave me a quote for both no dramas and went over both over the phone.
Locked in the job, and Matt attended the site that week for an inspection (we live in Warrnambool 2 hours away!) he explained the best option in regards to zoning in plain English and helped us make the right decision, the job was scheduled in for 2.5 weeks later.
Matt contacted me 2 days prior to install day just to confirm everything.
When the team were on site, they were professional, and when the job was completed the guys took me through everything and answered any questions that I had. Even asked where our Vaccum was to clean up!
Highly recommended these guys!
Thanks again we are super stocked!
Reg Eagles
8 months ago
Staff at 2H2H have been amazing. Our installation of the Reclaim Hot Water Service and Heat Pump required going through a bedroom window. Don and Kya were too good to be true and I think they were as relieved as I was that the system just squeezed through without having to remove the window! They were so professional in every way - notifying us they would be 5 mins late - so polite and respectful and shared their love of working for 2H2H saying they look forward to going to work every day and what a great boss and team work there. We are so happy that we have taken this step as we have always had instantaneous gas hws never electric. Although it’s only been installed 2 days ago we are so impressed with everything. I have no hesitation in recommending 2H2H.
Nemo Nusquam
8 months ago
Thorough professionals who do a great job and enjoy their work. Recently installing an iStore 290 for us in Werribee on the basis of a good quote, they answered every question clearly and were prepared to customise the service at no extra cost. The tradesmen phoned ahead as promised and were courteous, efficient and tidy. The iStore is neatly positioned, all external piping properly insulated and the unit was producing hot water within a couple of hours. When it needs servicing, we'll know who to call.
Mikey B
8 months ago
What an incredible day thanks to Matthew (Director) and Nate (plumber)!
Matthew for instant and effective action to secure a rebate that I was unaware of associated with the work they were doing for us. A big money saver!
Nate for a seamless install of a new Fujitsu split system air con for us. Such a polite, amiable, flexible, effective and responsive plumber who went well 'above and beyond' on the day. I received last minute info. from another supplier and as a result Nate and his very able colleague installed the condenser way up on the wall instead of on the ground. No grumbles, just 'no probs' action.
The Fujitsu, which is tested and recommended by Too Hot to Handle is a dream come true. Peace and quiet (and ripping cooling) from an air con at last!!!
Love 'Too Hot...'. It is just the right size to get expert attention, economies of scale for good pricing and powerful and positive on site action.
I plan to come back for seconds soon with a HWS install and probably further work at another location. Highly recommended for quality, price, effectiveness and an excellent result!
Happy Mike 🙂
Matthew for instant and effective action to secure a rebate that I was unaware of associated with the work they were doing for us. A big money saver!
Nate for a seamless install of a new Fujitsu split system air con for us. Such a polite, amiable, flexible, effective and responsive plumber who went well 'above and beyond' on the day. I received last minute info. from another supplier and as a result Nate and his very able colleague installed the condenser way up on the wall instead of on the ground. No grumbles, just 'no probs' action.
The Fujitsu, which is tested and recommended by Too Hot to Handle is a dream come true. Peace and quiet (and ripping cooling) from an air con at last!!!
Love 'Too Hot...'. It is just the right size to get expert attention, economies of scale for good pricing and powerful and positive on site action.
I plan to come back for seconds soon with a HWS install and probably further work at another location. Highly recommended for quality, price, effectiveness and an excellent result!
Happy Mike 🙂
Stevie Frost
8 months ago
Reclaim heat pump hotwater service and ducted split system intalled. Swift and friendly service, easy to use software, comprehensive run down from the installers. Very happy.
Wendy Geraghty
9 months ago
Had a Reclaim heat pump hot water service installed today by Nate. Job was well done and the staff were excellent and informative. The company has been very responsive in our experience ( we also had a ducted Fujitsu heat pump heating/cooling system installed earlier this year). Would highly recommend Too Hot To Handle to everyone.
Duong Jenny
9 months ago
Highly Recommend Too hot to handle team.
Competitive Quote when I was searching to install the Reclaim Units Hot Water System. Russel was able to guide me through the differences between the options. Great communication before, during and after installation date.
The team keep me updated during the process of what is happening and answered all of our questions. Adam make sure we understand how the unit work and safety. Amazing. Thanks Adam and his team mate.
Thank you team for your support and amazing work, we can now have hot showers after a while 😆
Competitive Quote when I was searching to install the Reclaim Units Hot Water System. Russel was able to guide me through the differences between the options. Great communication before, during and after installation date.
The team keep me updated during the process of what is happening and answered all of our questions. Adam make sure we understand how the unit work and safety. Amazing. Thanks Adam and his team mate.
Thank you team for your support and amazing work, we can now have hot showers after a while 😆
Jason Shannon
9 months ago
The guys at Too Hot To Handle did a brilliant job servicing our heating and evap cooling. When we brought the property the cooling and heating had never been serviced and had a funky smell. They were out to our place within the week and serviced our heating and replaced our pads on the cooling. Everybody from reception to the technician who came were super friendly and knowledgeable. Highly recommend these guys 😊
Julian Biagi
9 months ago
Great Experience, Scott and Michael were great and knowledgeable at the consultant stage. Nate and Isaac were fantastic at the installation stage. Couldn't ask for a better job 🙂
Bianca Foster
10 months ago
The incredible team at Too Hot To Handle recently installed a new splitty for us. Every single touch point in dealing with this business was excellent, which says a lot. From our initial discussions and planning with Scott, to all our dealings with Jemma and then the great team that did our install — we could not be happier. I can see why there are so many positive reviews. It felt like that caring and old fashioned service you rarely see these days. Thanks, team! We really appreciate your help!
Peter Geekie
10 months ago
Having had a reclaim hot water system and a Mitsubishi reverse cycle air conditioner installed by 2H2H I can vouch for this business as one which is easy to deal with, reliable and organised, quality installers and committed to service and value. As a regional customer, I was delighted to welcome Kenny to my home as a dual qualified plumber & electrician with extensive product knowledge who is polite and respectful and committed to customer satisfaction. A great company with a supportive and connected staff culture.
Too Hot To Handke: Too Good To Be True!!
A pleasure ti work with. ⭐️⭐️⭐️⭐️⭐️
Too Hot To Handke: Too Good To Be True!!
A pleasure ti work with. ⭐️⭐️⭐️⭐️⭐️
Gloria van der Meer
10 months ago
Yes To Hot to Handle’s Nat and Charles did a great job installing our iStore heat pump unit. Extremely neat finish and both very easy to work with. I want you to update the staff photo on your website too! They need to be included as well. I have tried 3 different companies over the last couple of years and for one reason or other the replacement of the hotwater unit didn’t happen, I got in touch with these guys as our hotwater unit was leaking, so it was an emergency job. Solar Victoria grant applied for and it has all been completed in a couple of days. We couldn’t be happier, oh they had some great music playing while working too!👍🏻
Draženka
11 months ago
Excellent service from beginning to end. Scott got back to me immediately with a quote which was $500 cheaper than another business.
They moved my appointment to a much earlier than original date which was wonderful.
Mat and his young apprentice arrived with smiles on their faces. They did a brilliant job which was challenging.
Mat was a master at teaching his apprentice. It reminded me of "Karate Kid". I loved hearing Mat telling his apprentice such positive things to help put him at ease and stay focused.
I think kindness goes a long way to helping young people learn and end up loving the job they do. Well done Mat.
I am very happy with the whole experience. Definitely love my new aircon which will change my life when the heat starts. As I usually just want to runaway to Antarctica...
Thankyou "Too Hot To Handle" for improving my well-being.
😁❤️🖖
They moved my appointment to a much earlier than original date which was wonderful.
Mat and his young apprentice arrived with smiles on their faces. They did a brilliant job which was challenging.
Mat was a master at teaching his apprentice. It reminded me of "Karate Kid". I loved hearing Mat telling his apprentice such positive things to help put him at ease and stay focused.
I think kindness goes a long way to helping young people learn and end up loving the job they do. Well done Mat.
I am very happy with the whole experience. Definitely love my new aircon which will change my life when the heat starts. As I usually just want to runaway to Antarctica...
Thankyou "Too Hot To Handle" for improving my well-being.
😁❤️🖖
Tamara Richmond
11 months ago
Had a split system installed and the team made it so simple. From booking in, it was a breeze. They were running late but called to let me know, were friendly and pricing was great. Would use THTH again and recommend them to everyone
Kim Baranowski
11 months ago
These guys deliver good old fashioned service. A real rarity these days. I had an annoying and difficult job for these guys to accomplish and they lived up to their reviews. Communication was great and nothing was too hard for them. Particular thanks to Scott for going above and beyond. Certainly recommend Too Hot to Handle. Thanks again.
Liliana Lettieri
12 months ago
Outstanding service from start to finish!
The team at Too Hot To Handle provided excellent customer service while helping me find the best solution to cool and heat my home office. They took the time to understand my needs and offered clear, practical advice. The installers and electricians were friendly, punctual, and informative - everything ran smoothly and professionally. Great job, guys! Highly recommend.
The team at Too Hot To Handle provided excellent customer service while helping me find the best solution to cool and heat my home office. They took the time to understand my needs and offered clear, practical advice. The installers and electricians were friendly, punctual, and informative - everything ran smoothly and professionally. Great job, guys! Highly recommend.
Lynette Wright
1 year ago
I moved a (nearly) new split system from one property to another. Truly an efficient and pleasant experience. The staff are fabulous: knowledgeable and courteous. A quick quote, price was right, turned up at the agreed time, particular about the quality of installation, thorough clean up and all working beautifully. Great job guys. Very happy with the service. Happy to encourage anyone looking for a fair price and quality service to the team at “Too Hot Too Handle”
Jose Carceller
1 year ago
From a quote 6 months old for an air conditioner replacement Too Hot To Handle sent me, I was able to ask and be given the same product for the same price, I was amazed and ecstatic about it. The installation was gradual and flawless. Jim with his apprentice just did a fantastic job and Jim’s after service was just excellent.
I would recommend Too Hot To Handle any time!
I would recommend Too Hot To Handle any time!
Jo Blair
1 year ago
Everyone we dealt with at Too hot to handle were great. Scott and Russell who helped us work out which products would work best for us, the admin team who managed the complex rebates and kept us informed, to the installation crew who worked tirelessly to ensure our install was all completed all in the one day. I think we had half the staff team here at one stage. Thank you for making a big job so easy. We can’t recommend Too hot to handle highly enough.
Nick Dokos
1 year ago
Had a split system installed and a hot water service upgrade done together with ease. The guys did a great job. They were on time, efficient, friendly and professional.
Really happy with the price. Top quality product and installation.
Couldn't be happier.
Really happy with the price. Top quality product and installation.
Couldn't be happier.
Sam Anstis
1 year ago
Just had a new split system installed in our bedroom.
From the initial call with Scott I could tell they would be a class act straight away. He was honest & up front about what would be the most cost-effective & efficient option for us, rather than pushing us to settle on a bigger, overpowered unit just to maximise rebate opportunities.
The administration team were very quick to call and arrange a time for the install. Very professional.
The installer, Pete, turned up ahead of time and was very friendly. He and his colleague Jack did an awesome job. Super tidy install and left absolutely no trace of mess. The electrician Jack was also in & out quickly with no mess.
Overall a very very good experience and I highly recommend Too Hot To Handle for anyone on the fence about upgrading their home.
From the initial call with Scott I could tell they would be a class act straight away. He was honest & up front about what would be the most cost-effective & efficient option for us, rather than pushing us to settle on a bigger, overpowered unit just to maximise rebate opportunities.
The administration team were very quick to call and arrange a time for the install. Very professional.
The installer, Pete, turned up ahead of time and was very friendly. He and his colleague Jack did an awesome job. Super tidy install and left absolutely no trace of mess. The electrician Jack was also in & out quickly with no mess.
Overall a very very good experience and I highly recommend Too Hot To Handle for anyone on the fence about upgrading their home.
Mae Udarbe
2 years ago
We had such a great experience with Too Hot to Handle Heating & Cooling! We had a ducted reverse cycle system installed and got them for great value with the rebate (this includes them decommissioning and removing your existing gas heater). The service was exceptional from the very beginning. Scott provided us with plenty of information which helped us make an effective decision. The team were great with communication, very friendly and checked in with us before starting the job to make sure we were on the same page. They worked efficiently and got the job done in half a day! They were also neat and tidy. We are very happy with the results and would highly recommend this business to anyone looking to purchase/upgrade/service your heating and cooling needs!
Chun Fung Wong
2 years ago
A massive day to install 5 split systems in a 2 story house. Engineers are all very professional! Supposed to take 2 days but the team took 6 hours to finish the job smoothly! Electrical work is amazing too. Really glad to see an A team for the job, well done!!! Definitely will not hesitate to recommend to others.
Janine Payne
3 years ago
Scott and guys removed an old split system and installed two new split systems for us. All workers were polite and professional throughout the day (Too Hot To Handle and DLK Electrical Solutions). Very happy with systems and rebates available. Felt very comfortable with these tradies in our home. No hesitation to recommend this business and their workers. Cheers and thanks. Janine
Deb Grull
3 years ago
Matt and team installed our new electric hot water service after our gas one gave up the ghost. He pulled a lot of strings to get one very quickly, so we were only without hot water for a day and a half. He ensured we also got all the government rebates. After sales service has been excellent.
karianne berry
3 years ago
Great Name. Awesome service, with a quality product and great price . Superlatives from a happy customer. Definitely recommend.
Madison Young
3 years ago
Scott and Matt are fantastic to deal with. They were efficient, competitively priced and professional. I can't recommend them enough. Our new heat pump hot water service is brilliant, and they helped us get the government rebates.
Liah Blood
3 years ago
Alex Dawson
3 years ago
I booked the job with Matt and Scott 3 weeks ago for a full duct refit for our ducted heating. They are very knowledgeable, friendly and helpful. We were delighted with the price and the workmanship on the day. The guys arrived early, got the job done in a professional manor and went above and beyond. We will definitely use them again and we highly recommend them. Thanks Matt, Scott and the team.
Kate Lyons
3 years ago
Can't recommend these guys enough! They responded to my inquiry immediately, took initiative to get to my regional property and quote within a week and install was only a few days later. They did an amazing job, left the place spotless and the unit looks great. They also install customer supplied split system units which is surprisingly difficult to come across. 10/10
Our Installation Process
No Obligation Quote
We'll give advice on the best brand and model for you, and issue a formal quote for installation.
Booking / Acceptance
Give us a call, or fill in the online form to schedule your initial booking.
Installation
Once the quote has been approved and a date has been arranged, our experienced team will complete the installation.
Book your free no-obligation quote
Open hours
Monday – Friday
8:00am – 4:00pm
Contact
0480 005 425
info@toohottohandle.com.au
Find us
20/9b Gravel Pits Rd, Geelong VIC 3220
Frequently Asked Questions – Air Conditioning & Hot Water in Torquay
We recommend an annual service for homes within around one kilometre of the beach, with particular attention to the outdoor coil. This catches salt build up early and preserves efficiency.
For homes genuinely close to the ocean, yes. The upgrade in coatings and materials is modest in cost and significantly extends useful life. Homes a few kilometres inland generally do not need them.
Yes. We regularly carry out installs for Torquay holiday homeowners who live in Melbourne, and we coordinate access, photos and handover remotely so the job is done cleanly without a wasted trip for the owner.
Definitely. We supply energy-efficient ducted, split, and heat pump systems from top-rated brands. Our experts can help you choose a setup that reduces running costs and qualifies for Victorian energy efficiency rebates.
Get your free no obligation quote
If you have any questions about heating & cooling, please contact us anytime, we’re always happy to help!